Oct 232011
 
chess-strategy-2

Ever struggle to make decisions when competing against others before budget time? Read on to improve your decision making abilities. This blog will be a heavier read and is what I classify mostly as technical read. Usually I concentrate on developing readers’ softer skills to improve their cash flows – but every now and then we have to delve into the more technical side as it is really important too. It is a necessary evil. The model is also necessary around budgeting and forecasting time, when you are trying to decide where to allocate your limited resources.

What to do before budget time – Fail to plan, plan to fail!

A SWOT analysis of your business is a planned approach or what others call strategy or road-map that will help you make clearer decisions. It helps decide where to allocate your resources i.e. how to budget. Once you have done a SWOT analysis, please guard it with your life. This is as important as your budget or your forecast or your cash flow. If a competitor gets his/her slimy hands on it, you are completely screwed. They will be able to anticipate your every move and beat you to it.

Typically, you should perform this analysis before you start putting together your budget. As you read, you will see how this model can assist deciding where you want to spend your budget to outsmart your competitors.

In my opinion, the analysis is quite simple and easy to implement. However, be careful where you go through with it. Although it is used wildly in business, there is literature out there that argues that it may actually harm performance. To attempt to get around that aspect of the analysis, do not ignore any factors when you are putting your analysis together – even if it does not fit in the matrices we talk about below. Also, look at your personal circumstances before taking any particular course of action. If you have a larger business, it may take you longer to put one together. Please read on, it makes more sense below.

Budgets, budgets, budgets…

You may already be using some of this one way or another in your business, but using this tool brings all these attempts together in a wholesome and more importantly, manageable way.

There are four elements to a SWOT analysis. SWOT stands for “Strengths”, “Weaknesses”, “Opportunities” and “Threats”. Strengths and weaknesses are more internal factors v/s Opportunities and threats are external ones.

One of the criticisms of this model is that the exercise effectively creates a long list. However, that is the same criticism of the balanced scorecard. Yet, both are still used wildly in successful businesses to varying extents. Again, if you don’t have any framework at all, please use it. It does not matter how big or small your business is – like all my other advice.

In this case, strengths mean what unique attributes that your business possesses that give you a competitive edge. For example, you could look at the people you have if they possess unique, highly desirable abilities that your competitors do not possess. Do you have any particular rare equipment to produce what is in demand in your market? Do you have market presence i.e. a strong brand? Can you adapt quicker to a different market through staff that also has experience in another sector? Please make a list of these under the heading “strengths”. Usually, people create a table with 4 squares in them: one for “Strengths”, another for “weaknesses”, etc. Others create lists with 4 headings.

Weaknesses are exactly the opposite. The same characteristics I mention above could be your weakest points, where your competitors are just making a killing at your expense. You could have crap and undependable staff. Maybe you sold a few duds before and your brand is now synonymous with failure! Do you have costly equipment where you are struggling with interest expenses or maintenance? Maybe you want to diversify and no one on your staff have experience other than the current industry or market?

The other two factors are external ones. Opportunities could be changes in politics.  A few years back, the Australian government decided to pour money into infrastructure projects. This paid off personally, as I decided to work in civil projects. My skills were translatable. Are there skills in your business that could benefit from areas where your country’s government has decided to spend more? Is the market shifting to new technology and younger buyers, and you have younger staff eager to develop such? Are some of your competitors struggling? Anyway you get the jist of it – they have to be external. Some businesses go to a lot of expense e.g. paid market research. This is up to you and your personal circumstances. The spin-offs from analysing your external opportunities are numerous anyway, if you have the time or money to invest in this activity. It also helps with positivity in general as it shows you more options, whereas a lot of times, business owners feel cornered with limited resources at their disposal.

External “Threats” can achieve exactly the opposite. Looking at strengthening competitors can either be galvanizing or depressing. Government withdrawing funds from a previously lucrative area can be gutting too. But by identifying these threats, you can develop mitigating strategies. You can be better prepared or you can downsize your expectations to size. At least, you get to have a fighting chance to do something about it. You get to have more say in your life – instead of burying your head in the sand.

Overall, I will not give you a rigid structure here. This is to able you to have a go at creating one that works for you. Please don’t cheat and google the SWOT matrix, yet!! Try your own first, then google it and see if yours was more suited to your business. By adopting a few additional tweaks, you can then get the best of both the prescribed model and one that you developed to fit your business, if that makes any sense. Otherwise, one limitation is that you may adopt something that does not fit your business.

Another limitation of the SWOT analysis is that it can be quite subjective because it is being prepared by one person i.e. yourself. Now, you probably think highly of yourself, and so you should whether you are successful or not. This is not about your abilities but more to do with the limitation of the model and what it allows you to do. Like I have pointed before, there is research that says it is limited. One mitigating strategy is to get it reviewed by people in your business you trust. One can also google existing SWOT analysis available online to compare and contrast.

Be mindful of not drawing a firm line between external and internal factors and related ones i.e. opportunities can be within your business to streamline your processes and reduce your costs, to pass on cost reduction to your end customers. This also enables to compete more effectively. However, by categorising each element, you may miss out on these synergies. A SWOT analysis is a good start as long as you are aware that it is not the answer to all your prayers.

Actionable items will arise out of generating these lists in terms of identifying areas of development and/or converting unfavourable positions into positive ones. For instance, you can analyse your strengths and use them to capitalise on the opportunities you have uncovered in your SWOT analysis. This then assists to decide where you are going to spend your budget on say, advertising. It also gives you guidance on how much to budget on these activities.

An analysis can be completed from any point of view. You can look at the overall business or personal goals. You can also look at isolated items such as financial performance and profit. For the purpose of this exercise, please start with one that has a scope focused on your cash flow. Once you have acquired a level of comfort, you may decide to move on to develop one for your overall business. Often people ask me the question, how to budget? There are many aspects to this process. When it comes to your competitors and decision-making, you can use this model to help you decide “how to budget”. Or, you may decide to build another decision making model  using one of those mentioned below.

For further reading on these strategic approaches and on how to budget, you can either drop me a line or google Porter’s 5 forces and PEST and go on from there. Most importantly, you should at least put any one of these frameworks in place if you do not have anything right now before the budget time comes.

Oct 162011
 
cash flow product
At your requests (and others), I have now started developing a product that will assist businesses and individuals in managing their cash flow together with a series of essential notes put together based on the years I spent in finance management roles. By the way, thanks for the idea, guys .. you know who you are!! It is a few months away… but watch this space!!
P.S. As you can tell, I do listen to your feedback. If you have any ideas, please drop me a line. As the above notes are not written yet, I can and will include additional topics where you wish to learn more.
 Posted by at 10:26 am
Oct 022011
 
feature-4-510x206

Part two of  “Let’s face it, the economy is fickle. This is what you are going to do about it!!

Contacts:

Do you stay in touch with recruiters that you used before? When I lost my job a few months ago, I went on to Seek to apply. I could not get a single recruiter to call me back. My resume is quite good, if I may say so. The problem was general unemployment. The rate was the highest it had been since 2003. There were not that many vacancies. Three different recruiters ended up putting me forward for the same job.  They had many applicants and it was an employer’s market. The recruiters were not even looking at my resume as they had a lot of applicants. However, within 3 weeks I had found a job. Usually, it can take me up to three months. The trick was to contact recruiters I had used before or where I had a mutual acquaintance. Where that was the case, I got a call within the day.

Are you still in touch with colleagues from previous companies? You should be. Linkedin is a good tool for maintaining some of these relationships. And it is never too late. Even if it was a few years back, give it a go. However, you must always ensure you do a good job and manage your reputation well. Where you fail to do so, your colleagues will not want to talk to you again. The quality of your work is very important. That also means keeping people in the loop if you are about to leave a company. Do not leave on bad terms with anyone. I don’t care what the reason for leaving is. Mend broken relationships before you go. You may not have been happy with someone’s approach or style at work. That does not mean that person is not a great human being. I once knew a really harsh task master. However, the guys was spending all his spare time and cash to build schools for kids in Africa. My advice is to give people the benefit of the doubt. Having said that, I also have a policy of zero tolerance for absolute pricks i.e. there are exceptions. A spin off to creating this positivity is that you will have people willing to help you and support your efforts. But, please do not do it just for that reason. Firstly, you will come across as insincere. Secondly, you will not feel right about it either.

Developing a contact base is deceptively simple. It is really about giving. The more you help people, the more people will help you. The rate of attrition is nasty – be warned. For every ten people you help, maybe one will help you back. But then again, how many jobs are you looking for? One, right? So, it is worth it. This is another topic on its own. So let’s move on to the small business owner. He/She  will take less convincing.

For small companies, the same applies. For instance, only a few projects make it to tender. It is usually a big company issue. Word of mouth and contacts are more important for small companies. Take the time to develop a contact base that is larger than your current requirement. In good times, you have to think big and also save up for the bad times. However, this is not always the case for small businesses. You do have to incorporate this into a well-thought strategy. Regardless, do not grow the business for the sake of growing it. Remember, you cannot eat revenue – only profit matters.

 

Family support:

This is the deal-breaker. If your partner or wife or husband is not supportive during these hard times, you will probably not make it. You might as well throw in the towel now. If you have lost your job, morale will be at an all time low. Although, you will try your very best, there will be times when you will feel the blues gnawing at your heels.  Without their extra help, you will get depressed very quickly as the overall situation is already very negative. You will find that to feel positive, it is fought and won an inch at a time. However, negativity is an easy tumble down a very slippery slope. Sometimes, just the fact that you see them helping you, by maybe doing a few chores that you used to have to do! Other times, a few words of kindness and support.

 

Other family members:

The biggest financial waste in my life has been dysfunctional family relationships. If you want to save as much money as anyone else, if you are not on good terms with your family, you will not be able to.  But that in itself is another topic for another day.  If you are on good terms, these are people that care for you (and hopefully, you feel the same) that will be willing to refer you to their friends. But you have to ask. Do not feel awkward about asking. It’s alright. Looking at the way the economy is going, you will be returning the favour shortly anyway. Same goes for your close friends – I have already started returning the favour, less than a month later. Be mindful that if your acquaintances do not have a job to offer you, they will not forward your details to people they know. So if you have 10 acquaintances, that is probably how many opportunities you have. If you have 10 good friends or family members, they may forward your details to 5 more people, extending your reach to 50! It is well worth looking into. Does this feel too manipulative to you? These are the reasons why it is not. One, like I said before, you will likely be returning the favour shortly. Two, as you care for these people, why not help someone in need now? You will feel good about it, if nothing else. Trust me, the feeling of achievement beats an hour in front of the flat screen. Three, be honest about it to them – it can only be manipulative if you are hiding your intentions. Whatever you do, please don’t kiss ass! No one likes a kiss ass, least of all, your ego!

P.S. Apologies for the delay fora this new post. Yours truly has been quite sick and only now recovering.